See topics forSitecore CMS
Digital accessibility means that websites, applications, and digital content is designed and developed so that people with disabilities can understand and interact with them on any device used to access the internet.
What Is Impacted?
Any digital content that we provide or make available on behalf of the University of Connecticut must meet the standards set forth by this ruling, whether this content is provided directly by us or via third-party organization as part of a contract, licensing, or other agreement. This includes websites, digital files, social media content, and mobile applications.
Deadlines
Webpages & Applications
- Created on or after April 2024 must be accessible at launch.
- Created before April 2024 need to be accessible by April 2026.
Digital Files
- Created on or after April 2024 need to be accessible at launch.
- Created before April 2024 and still in use need to be accessible by April 2026.
- Created before April 2024 and not in use can be marked as archived and do not need to be remediated unless someone requests it.
Technical Standard
The Web Content Accessibility Guidelines (WCAG) Version 2.1, Level AA are the current technical standard for web content and mobile apps.
Please note that UConn Health also has Brand Standards and Web Standards which must be adhered to. We require websites built on behalf of the University and/or using University funds to use a UConn domain and be hosted by UConn.
Training and Workshops
UConn’s IT accessibility coordinator offers live workshops, self-paced learning, document remediation, resources, and more. The coordinator can also help prioritize the most pressing content to remediate, such as current or commonly used information. To evaluate your digital assets and review your web strategy, please start by connecting with your unit’s marketing communicator.
Basic Accessibility Checklist
- Webpage and document titles are meaningful and descriptive
- Use properly structured headings (H1, H2, H3, etc.)
- Alt-text for images, iframes, and embedded video
- Descriptive hyperlinks
- Use true tables with headers and summary text
- Adequate color contrast, and don’t use color only to convey info
- Closed or Open Captions and transcripts are available for videos
- Ensure files are accessible before upload (PDF, Word, PPTx, etc.)
- Check accessibility using tools available (SiteImprove, WAVE, Sa11y, A11y)
- Request VPAT WCAG requirements and ACR from vendors, when purchasing or renewing applications or services
(Voluntary Product Accessibility Template & Accessibility Conformance Report )
New to Accessibility
For those creating and managing content for the Sitecore and WordPress websites, start by visiting Accessibility Training: Content Stewards on the UConn ITS Accessibility website.
Sign up with UConn’s IT accessibility coordinator to take live Accessibility Training Workshops or the self-paced learning, and learn how to keep your website ADA compliant. The instructor-led workshops include: Accessible Colors, Images, Word Documents, PowerPoint Presentations, PDFs, and Websites.
Tips for Creating ADA-Compliant Content
Accessibility Tools
There are many tools used to check accessibility both for webpages and documents submitted into the content management system.
WordPress & Sitecore Users:
- Siteimprove is the evaluation tool for WordPress web sites, It is used for review and scoring of web pages and documents.
(Report will be set up after an initial training for WordPress users only.) - To start receiving a Siteimprove weekly reports, evaluate digital assets, or review ADA-compliance web strategy, please connect with your unit’s marketing communicator.
- Siteimprove Extension for Chrome. (Page checker)
- WAVE Introduction Chrome, Firefox, and Edge browser extensions and Sitecore CMS are the tools used for spot checking The Hub web pages.
It shows Aria labels, Alt Text, and link information for on-page content.
- WAVE Extensions for Chrome, Firefox, and Edge. (Page checker)
Digital Documents
- WebAIM Contrast Checker - Compare color contrast on digital projects to see if combinations pass ADA color compliance.
- Built-in Accessibility Checkers - Microsoft applications have a built-in accessibility checker to assist in ADA compliance. It is not perfect but will fix some of the common issues with being read by screen-readers.
Writing Tools
- Free AI Title Generator
Place in OpenGraph: Title Section
- Free AI Meta Description Generator
Place in OpenGraph: Description Section
- Free AI Image Alt Text Generator
Place in Image: Alt Text Section
More details on resources and tools is available on Resources: Intro to Creating Accessible Digital Content.
- Siteimprove is the evaluation tool for WordPress web sites, It is used for review and scoring of web pages and documents.
Alternative Text for Images
All images require Alternative (Alt) Text or text equivalent. When adding an image to a webpage you will be prompted to add Alt Text or an image description. This field is located below the callout text used to add an image.
Alt Text is a short phrase used to identify images on web pages and social media. Longer descriptions are used for artwork and images that display text. Adding text to an image is part of making a page accessible to users who use assistive devices, screen readers, and non-graphical web browsers. These devices will read or display the Alt Text in place of an image. It is important if an image displays the information required to fully understand the web page.
Writing Good Alt Text
The appropriate text is determined by the context of the image (and the accompanying content). The text should be relevant to the image and not repetitive of the content.

Alt Text Walking Man Example:
- Okay Alt Text: “Man on escalator”
- Better Alt Text: “Man walking on an escalator”
- Best Alt Text: “Man wearing backpack walking down escalator”
Image and Alt Text Tips:
- Describe the image as specifically as possible, while keeping it (relatively) short. (125 characters max.)
- Use purposeful keywords that are relevant to the page
- Don’t include “image of,” “picture of,” etc. in your alt text
- Don’t over describe the contents in the image
- Don’t use images as text, or overlay text on images
- Any text within an image has to be repeated in the Alt text
More details on Images is available on Fixing Accessibility Issues.
Forms
Form Best Practices:
- Provide instructions to help users understand how to complete the form and individual form controls. (in addition to the form field)
- Label your fields well to be as obvious as possible
- Don’t pre-populate text
- Divide long forms into multiple smaller forms use logical steps or stages of related content and inform users about their progress
- Ask for only what is necessary
- Submissions should generate and email or a redirection to a web page that informs the user the process is complete
More details on Forms is available on Fixing Accessibility Issues.
Section Headings, Page Title & Page Description
Metadata refers to the Section Headings, Page Title, and Page Description
Section Headings
Heading style formats are H1-H5. The H1 is the on-page banner title so use H2-H5 in sequential order to format each Content Block. Headings should be short, descriptive, and relevant to the content below it.
Heading Tips:
- Don’t skip levels or use styles for visual aesthetic
- Create a content structure, outline and highlight important information
More details on Page Titles and Section Headings is available on Fixing Accessibility Issues.
Sitecore Users:
- Add Page Titles - a short (under 80 characters), unique and descriptive of the page content. Content Details–Page Metadata.
- Add Title and Description - a short (under 180 characters), and accurately summarize the actions and content of the web page. Content Details–OpenGraph.
Images and Documents
Uploading Content Files
- Use descriptive names for images and document, include the extension. i.e. (.jpg) (.pdf) (.txt)
- Optimize images and document for the web
- Content can’t be larger than 20 MB, for regular and compressed files. i.e. (.zip)
Images
- All Images require Alt Text or caption
- Don’t use images of text
- JPGs are for images, PNGs are for graphics
- Crop image to size before uploading to the CMS
- Optimized images for the web
More details on Images is available on Fixing Accessibility Issues.
Documents
When creating a document that will be uploaded into the CMS run an Accessibility check first. Microsoft applications have built-in accessibility checkers to assist, it is not perfect but will fix some of the common issues with being read by screen-readers.
- Check for accessibility (with the program it was created with)
- Documents should be in PDF format when possible
- Large documents need to be optimized for web
- Heavily designed documents that can't be made accessible need a text equivalent
More details on remediating Documents is available on IT Accessibility Documents.
Sitecore Users:
Image Alt Text, and Document title, and description text can be added on upload or by selecting the item after uploading to the CMS.
- Select the Item from the Media Library
- Add Alt Text: Content Details–Image
- Add a Title and Description: Content Details–Information
Link Text
Link text should be short and descriptive, relevant to where the user is being directed. Avoid using sentences or multiple calls to action as links. The OpenGraph Title or Page Metadata title of the destination page is a good option.
Links need to be understood out of context.
Link Tips:
- Text should describe where a link is going too
- Avoid using: Click Here, Visit, full URLs or multiple Read Mores, as link titles
- Have consistent link text for links going to the same place
- Alternative Text can be added if the destination is not clear
More details on Links and User Controls is available on Fixing Accessibility Issues.
Remediation Strategy
Inventory webpages, images, and documents on both WordPress and Sitecore websites. Determine what content is frequently used, level of importance, and remediation difficulty.
Website Strategy
- Remove or delete outdated content
- Archive or unpublish pages that doesn't need to be visible or searchable
- Combine similar or low content pages
Document Strategy
- Remove or delete outdated and orphaned content
- Archive, set to private or unpublish documents that don’t need to be visible or searchable
- Start remediation with frequently used webpages, forms, Instructions and vital information documents
- Concentrate efforts on document created after April 2024 and work backwards
For additional support and strategy tips, reach out to your areas Marketing Communicator or email lrosado@uchc.edu.
Tables
To make tables accessible, provide a table title and description as on-page content or within the tables Accessibility properties summary section.
Table Tips:
- Use clear and related titles in the Header Rows and Columns
- Don’t use a table to format content
- Add a Table Description
More details about creating Data Tables is available on Fixing Accessibility Issues.
Sitecore Users:
- Add a description or summary of the tables contents
- Use Table Properties>Accessibility Summary
Videos Featured on Website
The best practice for videos is to send viewers to YouTube or the source to view a video or video playlist.
To meet accessibility standards for videos that are embedded, or displayed on the website videos must:
- Be Identified as a video and have a description
- Contain an Alt Text video title
- Have proofread captions
- Link to a text transcript (If the video is providing information)
More details and a full list of requirements are available on Media and Multimedia.
Contacts
UConn Health Marketing Communicators
- School of Dental Medicine
Courtney Chandler
cochandler@uchc.edu - School of Medicine
Lauren Woods
lawoods@uchc.edu - WordPress Advisor
Sheryl Rosen
srosen@uchc.edu - Sitecore Advisor
Lawrence Rosado
lrosado@uchc.edu
Training and Resources
ITS Accessibility (for training and resources related to creating/remediating accessible content)
ITAccessibility@uconn.edu
Questions
Office of Institutional Equity (for information regarding Americans with Disabilities Act compliance and related University policies)
equity@uconn.edu
Sarah Chipman
Interim Associate Vice President and ADA Coordinator
Office of Institutional Equity
