See topics forPatient Experience
The Office of Patient Experience encompasses a variety of areas that aim to enhance the human experience in healthcare.
Our office is here to:
- Listen to, communicate with, and engage patients and their families to create a system-wide focus on their needs and preferences.
- Simplify and connect care – unburden our patients, their families, and our care teams from the stresses of navigating a complex system.
- Build a foundation of trust; take intentional action to cultivate a safe, healing, and respectful environment for all.
- Innovate the use of technology to modernize and create a more personalized patient experience.
Our Core Values
- Respect
- Communication
- Teamwork
- Compassion
- Empathy
- Kindness
Our Areas
- Volunteer Services
- Guest Services
- Patient Relations
- Post Discharge Calls
- Interpreter Services
- Patient Experience Improvement