DAX Copilot for Inpatient Providers

πŸ₯ DAX Copilot for Inpatient Providers

DAX Copilot is an AI-powered documentation solution integrated with Epic that securely converts patient-provider conversations into draft clinical notes. Inpatient providers can use DAX Copilot to reduce documentation burden, improve efficiency, and spend more time focused on patient care. It’s accessed through your phone using Epic Haiku or Canto and automatically converts multi-party conversations into specialty-specific, standardized clinical summaries that are available for review in Epic soon after the patient encounter. 

This page provides onboarding requirements, training resources, supported devices, note customization information, knowledge articles, and support resources for inpatient providers using DAX Copilot at UConn Health.

Providers are responsible for reviewing, editing, and approving all AI-generated documentation before finalizing and signing their notes. 

πŸ“± Getting Started

Resources to help you begin using DAX Copilot in Epic and optimize your mobile workflow.

βš™οΈ Customization & Advanced

Personalize your documentation experience and explore advanced DAX Copilot capabilities.

πŸŽ₯ Video Walkthrough: DAX Copilot Inpatient

Tips on DAX Copilot use in the Inpatient setting 

Having trouble viewing the video? Click here to open in a new browser window.

βš™οΈ Set Up Your Specialty in DAX Copilot

Click below to view the first-time setup instructions for DAX Copilot.

How do I complete my first-time DAX Copilot setup?

The first time you use DAX Copilot, you should configure your specialty settings to receive the most specialty-specific note suggestions, particularly for Physical Exam documentation.

  1. Open a DAX-enabled note template and create a brief recording, such as: "Patient is here today for..."
  2. In any DAX-enabled section (HPI, Physical Exam, Results, or Assessment & Plan), select the ellipsis (...) icon.
    DAX-enabled note section showing the ellipsis menu button used to access DAX Copilot options.
  3. When the DAX Copilot Navigator opens, select DAX Copilot.
    Actions menu displaying the DAX Copilot option available from a DAX-enabled note.
  4. On the Welcome screen, select Start Setup.
    DAX Copilot Welcome screen with the Start Setup button highlighted.
  5. Select your Primary Specialty and, if applicable, your Secondary Specialty, then select Next.
    DAX Copilot setup screen displaying primary and secondary specialty selections before proceeding to the next step.
  6. Select your Role and choose Complete Setup.
    DAX Copilot setup screen displaying role selection options and the Complete Setup button.
  7. Your setup is now complete. You can:
    • Close DAX Copilot using the X.
    • Select the gear icon to customize DAX recording settings.
    • Select the question mark icon to access Microsoft live support or schedule training.
      DAX Copilot toolbar showing options to access help resources, settings, and close the application.
Tip: Completing this setup helps DAX Copilot provide documentation options tailored to your clinical specialty and role.

πŸ“‹ Inpatient Clinical Use Cases

Key acute care workflows where DAX Copilot streamlines documentation:

  • Bedside Rounding: Capture patient discussions, symptom reviews, and physical exam findings in real time during morning rounds.
  • Teaching & Multidisciplinary Rounds: Record care discussions with residents, fellows, and nursing staff at the bedside.
  • Family Updates & Goals of Care: Document complex conversations with family members or proxies present in the room.
  • Monologue Mode (Pre & Post-Rounding): Dictate a quick 60-second summary outside the room to capture overnight updates, lab trends, or post-encounter plans.
  • Discharge Summaries: Use post-encounter dictation to synthesize hospital course details and follow-up plans directly into discharge templates.

πŸ”• Unit Environment & Audio Best Practices

Tips for ensuring high audio quality and accurate notes on busy inpatient units:

  • Proximity in Noisy Rooms: In ICUs or units with active telemetry and IV pump alarms, keep your mobile device mic within 2–3 feet of the speaker.
  • PPE & Masks: Keep the device closer when you or the patient are wearing surgical masks or N95s, and summarize key points out loud if audio is muffled.
  • Handling Unit Interruptions: If a nurse steps in, a phone rings, or a rapid response is called, simply pause the recording on Haiku/Canto and resume when ready.
  • Summarize the Plan Out Loud: Recapping the Assessment & Plan before leaving the room guarantees that all critical clinical changes are included in the draft.

❓ Frequently Asked Questions (FAQ)

Click on any question below to expand and view the answer.


General Overview & Benefits

Is there a quick way to understand what DAX Copilot actually does?

Yes! We highly recommend watching the What is DAX Copilot Video. It provides a clear visual overview of how DAX works, what the experience looks like during a patient visit, and how it helps streamline documentation.

What are the main benefits of using DAX Copilot?
  • Focus more on the patient rather than entering information into the computer.
  • Capture additional conversation details that might be difficult to recall later.
  • Notes composed utilizing DAX are often more comprehensive, helping providers code accurately.
  • Reduces administrative burden and burnout (JAMA Study).
How does DAX Copilot handle non-clinical conversation or "chit-chat"?

DAX Copilot uses advanced AI filtering to automatically suppress non-clinical dialogue, such as casual small talk or vacation discussions, ensuring only relevant clinical details are included in your note output.


Getting Started & Devices

What steps do I need to take to get started?

First, submit your User Access Request (UAR) for DAX. Next, complete the mandatory SABA training assigned to you. Once both steps are complete, you will be ready to set up DAX Copilot on your approved device.

What devices are supported for DAX Copilot?

DAX Copilot is supported on approved personal mobile devices running iOS (Apple) and Android. Users access DAX Copilot through Epic mobile applications:

  • Epic Haiku for smartphones (iPhone and Android phones)
  • Epic Canto for tablets (iPad and supported Android tablets, where applicable)

If you are unsure whether your device is supported, please submit your UAR and contact the project team for assistance.

What is the difference between Epic Haiku and Epic Canto?

Epic Haiku is Epic's mobile application designed for smartphones, while Epic Canto is designed for tablet devices. DAX Copilot can be accessed through either application depending on the device you are using. Most providers use Haiku on their phone and Canto on their tablet.

What if I am uncertain about participating?
  • Contact the project manager to discuss questions or connect with pilot peers for firsthand insights.
  • Register and trial the system at your own pace. There is no requirement to use DAX with every patient.
  • Commitment is flexible, and support is available whenever you need it.

Clinical Workflows & Recording Tips

Can I pre-chart or record prior to entering the exam room?

Yes. You can utilize Monologue Mode to dictate pre-encounter notes or relevant background details independently before entering the room. Simply pause or stop the recording prior to walking in.

Do I need to keep the Epic note open on my computer while recording?

No. You do not need the Epic note open on your workstation during the visit. Simply start the recording on your mobile device using Epic Haiku (smartphone) or Epic Canto (tablet) and return to review and finalize your generated note in Epic at your convenience.

What should I do if a patient declines recording consent?

Always request verbal consent upon entering the room. If a patient declines ambient recording, you can still leverage DAX Copilot after the encounter by using Monologue Mode to dictate a summary of the visit post-encounter, similar to working with a traditional dictation workflow or scribe.

How does DAX Copilot handle multiple speakers or historians?

When family members or multiple historians are present, introduce DAX out loud and acknowledge each person in the room. This helps the AI differentiate individual voice signatures, track speaker locations, and correctly attribute contributions throughout the note.

Can DAX Copilot be used when an interpreter is present?

Yes. DAX Copilot performs very effectively with medical interpreters. As long as the mobile device can clearly pick up the interpreter's spoken English responses, the AI will accurately capture and structure the clinical details.

How should I manage interruptions during a visit?

If staff enter the room or an incoming phone call/text interrupts your device, simply pause the recording. Once the distraction is addressed, resume recording and DAX will seamlessly pick up right where you left off.

Can I add additional recording segments later if I stepped away?

Yes. If you need to pause recording to step out or examine another patient, you can resume recording for the initial patient later. DAX Copilot will append the new audio segment to the existing encounter and synthesize all information into a single cohesive note.


Epic Templates & Note Editing

How do I edit or modify my completed note in Epic?

Once DAX Copilot delivers the structured draft into Epic, you can edit, add to, or modify the text using standard keyboard typing or speech recognition (Dragon Medical) during your review.

Can I still use dot phrases with DAX Copilot?

Yes, dot phrases can be inserted manually during note review or added by speaking into your Dragon microphone while editing. Automatic recognition and insertion of dot phrases by DAX Copilot is planned for a future update.

Where can I find help with Epic DAX note templates?

Epic Ambulatory trainers hold regular drop-in support sessions. You can find the drop-in session link in the DAX Welcome email sent to all new users.

πŸ†˜ Support & Training Resources

Need assistance with DAX Copilot? Support is available through UConn Health and Microsoft Nuance.

UConn Health Support

Microsoft Nuance Support & Training