April 27, 2026 – May 1, 2026

Join us in celebrating the individuals and teams who make a difference every day by creating compassionate, meaningful experiences for our patients and families.

What Is Patient Experience Week?

Patient experience is the sum of all interactions shaped by our culture that influence how patients and families perceive care across their entire journey. Simply put: we are all the patient experience.

Patient Experience Week is a time to recognize the incredible work happening across our organization, celebrate achievements, and re-energize our shared commitment to delivering exceptional care.

Be Part of the Experience

Every interaction matters. Every moment counts. Thank you for the role you play in creating exceptional experiences for our patients and families.

Celebrate With Us All Week Long

Monday, April 27

Patient Experience Newsletter Launch
Be on the lookout! Our inaugural newsletter will be released on The Hub, featuring more information about our Patient Experience team, key initiatives, and ways you can help elevate the patient experience every day.

Tuesday, April 28 | 11 a.m. – 1 p.m. Located at the Cafeteria Lobby Tables

Patient Experience Trivia Wheel
Test your knowledge, spin the wheel, and win fun Patient Experience swag!

Wednesday, April 29 | 10 a.m. – 2 p.m. Located at the Main Building Cafeteria

Health & Wellness Fair
Stop by the Patient Experience table to meet the team, learn more about what we do, and grab some swag!

Thursday, April 30

Thankful Thursday – Spread Gratitude
Recognize a colleague who made a difference by submitting a gratitude card.

Cards available at:

• Main Entrance Lobby
• Mezzanine
• Outpatient Pavilion Lobby
• Musculoskeletal Institute Lobby
• Administrative Services Building Lobby

(Tip: Please have the recipient’s mail code ready.)

Friday, May 1

“I Am the Patient Experience” – Team Engagement Challenge
Take part in a quick, creative activity designed to inspire reflection and connection.

Creative activities like coloring can reduce stress, improve focus, and offer a quick mental reset during the workday.

How to Participate:

• Collaborate as a team or complete individually
• Share in a common space or during team huddles
• Pass it along to colleagues throughout the week

Download your coloring page: PX Week Coloring Page

Share your creation by May 1: Upload Your Design or Team Photo

Let’s fill this space with creativity, positivity, and inspiration!